Automotive Workshop Operation Manager
Heathrow
£60,000 DOE + Company Car or £550 Car Allowance
Full-Time | Permanent | Travel: 25–50%
Are you an experienced Automotive Workshop Manager with a wealth of Workshop Management with a passion for leadership, training, and operational excellence?
Join our dynamic Engineering team as an Automotive Workshop Operations Manager, where you’ll play a pivotal role in developing technical talent, ensuring smooth workshop operations, and delivering first-class customer service.
Automotive Workshop Operations Manager What You'll Do
As the Workshop Manager, you’ll take charge of:
* Training & Development :
* Deliver hands-on and theoretical workshop training
* Build and maintain a skills matrix
* Mentor engineers and apprentices
* Drive continuous improvement in technical performance
* Workshop Support & Leadership :
* Provide technical expertise and mentorship
* Step in as Workshop Manager when needed
* Oversee workshop efficiency and compliance
* Manage maintenance reporting and parts ordering via SAGE
* Customer Service :
* Be the go-to contact for customers—on-site and over the phone
* Ensure a positive, solution-focused experience
* Collaborate with teams to meet client expectations
* Operational & Facility Oversight :
* Maintain workshop infrastructure and service providers
* Support renovations and cost-effective improvements
* Contribute to Pre-Delivery Inspections (PDI) and OEM visits
* Health & Safety :
* Assist in incident investigations and safety reporting
* Uphold workplace safety standards and compliance
Automotive Workshop Operations Manager - What We’re Looking For
* 5+ years’ experience in Workshop management in maintenance & repair
* Proven trainer and mentor with strong communication skills
* Strong leadership and multitasking ability
* Familiarity with facilities management and SAGE systems
* Comfortable leading KPI reviews and performance reporting
Automotive Workshop Operations Manager Benefits :
• Company car
• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount
Schedule: • Monday to Friday