Length of employment: Job Summary: This is a fantastic opportunity to join DWP Hybrid Cloud Services (HCS) as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. We're driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWP's own strategic hosting architectural principles. The HCS team design, build and run all our hosting infrastructure including Public Cloud and On-Premises hosting. We're helping product and service owners to transition to the Cloud. The strategy for HCS is to implement a 'Digital by Default' approach. We will do this byproviding an end-to-end 'multi-cloud' hosted service for our Product Development Units. We'll be providing a securely connected hosting service which removes DWP's reliance on traditional hosting solutions and contracts. To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery. Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Job Description: As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we're aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. The r ole and responsibilities include: Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service/solution technical support and assistance to junior staff and users. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary Information Pay for this role is from £55,557 to £68,517. The maximum salary for the grade is £66,058, however a Digital Allowance of up to £2,459 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Significant demonstrable experience in Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Proven ability in the use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Strong knowledge and practical experience of working with Unix operating systems, container technologies and container orchestration. Proven ability of writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Experience of identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Extensive experience and proven track record of working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). If you would like to learn more about the role, please contact richard.hanley@dwp.gov.uk. Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria. 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history/personal statement contains any personal details your application will be withdrawn. We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective. Stage 2: Interview If you're successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. You will be asked to do a 10-minutes presentation on a specific topic. The use of visual aids such a PowerPoint is encouraged. There will be a further 5 minutes for questions. Further details will be provided to candidates invited to interview. Interviews will take place from the end of June 2025. Sift and Interview dates to be confirmed. Furthe Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers. For further information on National Security Vetting please visit the Demystifying Vetting website. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.