Role: Area Housing Manager Contract Type: 12-month fixed term contract or internal secondment opportunity Working Hours: 37 hours per week Worker Type: Hybrid, on average working 3 days per week in the office. The post holder would also be expected to regularly visit estates within the patch Salary: Grade I - £46,142 (level 1) rising to £49,282 (level 3) per annum Location:St Anns Valley Centre, NG3 3GG Weve got an exciting opportunity available for a talented individual to join our Tenancy and Estates team as an Area Housing Manager - perhaps this is the opportunity youve been looking for? Read on to find out more About the Role As an Area Housing Manager within our Tenancy & Estate Management service, youll lead a dedicated operational team to deliver high-quality, customer-focused tenancy services across our communities. You will motivate, support and develop colleagues to ensure they have the tools, skills and guidance needed to achieve strong performance, meet service standards and provide an excellent experience for tenants. Youll play a key role in improving neighbourhoods through effective tenancy and estate management, proactive problem-solving and collaboration with partners to reduce risk, safeguard vulnerable residents and promote community cohesion. Your work will include monitoring budgets, ensuring compliance with legal and regulatory requirements, and driving continuous improvement across your area. In this varied and rewarding role, you will, manage a team to support fair and consistent action around antisocial behaviour (ASB) and tenancy issues, and contribute to delivering our team plans and organisational behaviours. You will also manage enquiries from elected members, respond to service issues and customer feedback and respond to customer complaints, and represent Nottingham City Council Housing Services at meetings, forums and community events and champion tenant involvement. About You The ideal candidate will have: Previous experience gained in a fast moving, pressurised, housing management or customer facing environment dealing with complex issues and competing priorities. Experience of leading, motivating, developing and performance managing a team, to achieve challenging targets and objectives. Experience and knowledge of carrying our robust supervision of antisocial behaviour cases. Thorough knowledge and understanding of the legal and statutory framework relating to employment, local government, housing services and technical services, including data protection, FOI and Health & Safety. Ability to produce and present comprehensive professional reports clearly and concisely to a diverse audience. Highly customer focussed and able to demonstrate problem solving skills. Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations. Please ensure you demonstrate clearly how you meet the 7 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed. Closing Date: 15th April 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: w/c 27th April 2026 - please note, this is subject to change