Hours: 37 hours per week
Salary: £29,839 per annum
Location: Gloucester
Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes?
Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities.
Key Responsibilities
* Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits.
* Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services.
* Hold regular customer surgeries and respond promptly to housing-related enquiries.
* Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times.
* Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents.
* Support income collection processes and monitor service charges effectively.
* Encourage resident involvement and provide opportunities for customers to influence service delivery.
* Act as a positive representative of the organisation, working in line with agreed values and service standards.
About You
* Experience working with older people or vulnerable adults within a housing, care, or support environment.
* Sound knowledge of housing legislation, welfare benefits, and tenancy management.
* Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally.
* Full UK driving licence and access to a vehicle for work-related travel.
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