Service OfficerHillingdonPart Time – 18 HoursTemporary We are currently recruiting for a part-time Service Officer to join a Housing Association in Hillingdon, delivering front-line support to residents in sheltered accommodation. THE ROLEThe Service Officer will provide on-site housing management and resident support at a sheltered housing scheme, helping to ensure tenant wellbeing, safety, and tenancy sustainment.Key responsibilities include:
* Carrying out viewings and tenancy sign-ups
* Day-to-day tenancy management and maintaining accurate tenant records
* Offering signposting and referral support to external agencies
* Conducting weekly health and safety inspections and welfare checks
* Making safeguarding referrals and reporting incidents and near misses
* Supporting tenants with basic benefit and income advice
* Liaising with internal and external stakeholders to maintain site standards
THE CANDIDATEThe ideal candidate will have previous experience in a housing-related role, particularly in a supported or sheltered housing environment.Essential experience and skills include:
1. Understanding of tenancy management and housing management systems
2. Experience working with vulnerable adults or older people
3. Knowledge of safeguarding procedures and incident reporting
4. ...