Job Overview Therapy Services administration are looking to appoint a highly motivated person to work within a busy Children’s Occupational Therapy Administration based within Royal Alexandra Hospital. The post holder will be a member of the admin team, which provides both a clerical and telephone operator service, for the Physiotherapy Department and administration support to Therapy Services. Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has it's own Head of Service who is accountable to the Area Director of Therapy Services. Main duties of the job The successful candidate must be an effective communicator, have good interpersonal skills and work in a flexible and organised manner. They must have a good standard of education. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications Essential criteria Good general education NVQ Level 3 or equivalent knowledge/experience Desirable criteria Typing qualification or equivalent experience Evidence of continued education Experience Essential criteria Patient/Customer Service experience Desirable criteria Knowledge of patient administration system Skills Essential criteria Excellent communication skills Excellent organisation skills Desirable criteria Ability to speak Welsh