Overview
Office Administrator role at a well-established logistics business in Colnbrook. The role is suitable for someone who is organized, proactive, and comfortable handling a variety of tasks to keep business operations running smoothly.
Responsibilities
* Customer Service: Act as the first point of contact for visitors and guests.
* Facilities & Office Management: Arrange servicing, certifications, and remedial works for equipment/machinery. Organise business insurances and licences (Fleet, Goods in Transit, Public Liability, etc). Order office and operational supplies (with finance approval).
* Human Resources: Handle day to day HR administration, escalating to outsourced HR provider when needed.
* Audit & Compliance: Lead site audits, inspections, investigations, and customer visits (AEO, CAA, ETSF, MOU, ISO). Conduct regular compliance checks on customs entries. Set up new suppliers/customers following internal processes. Support contract negotiation with suppliers/customers.
* Training: Coordinate refresher and new starter training in line with renewal dates. Monitor training compliance (including monthly X-ray training).
* Health & Safety: Arrange statutory risk assessments and safety testing. Log and report incidents/accidents.
* IT Support: Act as the first point of contact for IT queries, escalating to outsourced IT provider when needed.
Candidate Requirements
* GCSEs (A–C) in Maths and English or equivalent.
* Strong interpersonal and customer service skills.
* High attention to detail with strong organisational ability.
* Able to work both independently and as part of a team.
* Flexible and proactive with the ability to multitask under pressure.
* 2+ years’ experience in a similar administrative role.
* Knowledge of logistics industry standards and accreditations.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Transportation, Logistics, Supply Chain and Storage
Location notes: Colnbrook, England, United Kingdom.
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