Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:Leadership and Team Management Commercial Expertise Financial Management Health & Safety and Compliance Customer Service ExcellenceAdditional criteria for all other applicants: Strong knowledge of food & beverage or retail best practice Proven experience managing a commercial operation and achieving financial targets Excellent understanding of health and safety, food safety and compliance requirements Skilled in people leadership, team development and motivation Effective financial acumen, including budgeting and cost control Committed to delivering exceptional service and continuous improvement Commercial ManagerAt the National Trust, we care for nature, beauty and history for everyone, for ever. Commercial operations play a vital role in supporting this work, and you'll be part of a team that values collaboration, creativity and high standards. You'll work closely with property colleagues and volunteers to create a welcoming environment and ensure our commercial offer reflects the character of each place.Managing food & beverage and retail outlets, you'll lead your team to deliver exceptional service and presentation standards.You'll take responsibility for financial performance, forecasting sales and managing budgets to maximise income and profitability.Health and safety compliance will be a priority, ensuring all operations meet legislation and Trust standards.You'll drive innovation and seasonal campaigns, training your team to upsell and optimise sales opportunities.Collaboration with property teams will ensure commercial success supports our conservation purpose, while reducing waste and energy use.As part of the leadership team, you'll contribute to business planning and take on duty management responsibilities when required.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 11th January 2026To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 169439IRC169439BroadwayPermanent f/t (37.5 hrs pw)Ends: Jan 11th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Commercial Manager to lead food & beverage and retail operations at one or more of our properties. This is a hands-on leadership role, focused on achieving financial targets, delivering exceptional service and ensuring every commercial experience enhances the visitor journey.Salary: £32,151 per annumContract: PermanentHours/ working pattern: Full-time, 37.5 hours per weekSnowshill Manor, Snowshill, Broadway, WR12 7JUCompliance.Eligibility to Work in the UK32,151 pa