Job Description
One of our Dunstable based Clients require a proactive and organised Hire Desk Administrator to join their team. This role is central to ensuring the smooth running of our daily operations, supporting customers, coordinating with internal teams, and maintaining accurate records. If you’re a strong communicator with excellent administrative skills, this could be the perfect opportunity for you.
Key Responsibilities
• Answering incoming calls and email enquiries in a professional and timely manner.
• Processing customer hire orders and off-hires from start to completion.
• Coordinating with the transport and engineering teams to arrange deliveries, collections and repairs.
• Maintaining accurate and up-to-date records on in-house systems.
• Providing administrative support to the team and management as required.
• Following up on outstanding information or updates with customers and internal departments.
Requirements
• Previous experience working in an administrative or customer service role (hire industry experience is desirable but not essential).
• Excellent communication and organisational skills.
• Strong attention to detail and accuracy.
Working office hours, Monday to Friday only