Nottingham Hybrid Job Description AmTrust International is a leading insurance business headquartered in London, employing over 1,900 professionals across 13 countries. As part of a global group, we pride ourselves on delivering innovative, bespoke insurance solutions for major financial institutions, retailers, and manufacturers worldwide. We are looking for a Senior Operations Analyst to bring strong operational expertise, fresh ideas, and energy to our dynamic team. This is an exciting opportunity for someone who thrives on problem-solving and wants to make a tangible impact by improving processes and driving efficiency. What You’ll Do Provide strategic recommendations to senior management to support operational excellence. Support the Credit Control Team Leader, providing on-the-ground insight and support within the Nottingham office and deputise when required, acting as the main point of contact for Credit Control queries, resolving issues promptly and escalating when necessary Collaborate with cross-functional teams to design and implement process enhancements. Analyse operational data to identify trends, bottlenecks, and opportunities for improvement. Successful candidates will have proven experience in senior-level operations with a strong focus on process optimisation. A proactive, energetic approach along with strong communication, stakeholder management abilities and excellent analytical skills and attention to detail. Some experience or knowledge of credit control within insurance or financial services would be preferred. For more information, click here for the job description. To show your interest, submit your CV and we will be in touch.