AVASK is a global consultancy that specialises in international taxation and business solutions for e-commerce sellers. Established in 2012, we operate across multiple continents and provide expert guidance to over 10,000 clients worldwide. Our mission is to simplify international trade by offering innovative, efficient, and compliant strategies.
Role: Business Development Officer
Salary: Depending on Experience
Location: Southampton, Milan, or Madrid (hybrid - minimum 3 days in the office)
This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross-sell solutions.
The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.
Business Development Office, the role
* Serve as the main point of contact, providing tailored services and ensuring compliance.
* Proactively handle all service inquiries, converting them into new opportunities.
* Grow revenue by cross-selling services, engaging new clients, and meeting monthly/quarterly/yearly KPIs.
* Run webinars, podcasts, identify new opportunities, and attend industry events to network and represent the firm.
* Produce marketing material with external partners and other service providers.
* Assist in maintaining partner relationships via organising events and managing network groups.
* Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
* Ensure that all databases and systems are accurate and complete.
* Demonstrating and applying commercial acumen.
* Collaborate with the team in a positive manner.
* Actively connecting with Managers and Directors to suggest any contributions to improve procedures.
* Previous experience in Accountancy is not essential as full training will be provided.
Business Development Officer, the person
* A background in direct sales and customer service.
* Confident, professional, and friendly so customer relationships are of the highest quality.
* Excellent telephone and writing skills.
* Motivated to achieve targets and interested in helping customers expand & improve their business.
* Organised with proven ability to work under pressure and meet deadlines.
* Excellent multi-tasking ability.
* Works well in a team as well as independently.
* Patience and emotional resilience for dealing with customers.
* Actively listen to customers then smoothly handle & overcome any objections.
* Able to handle complaints and remain calm under pressure.
About AVASK
AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.
AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.