About Us
At Gordons Property Lawyers, we help thousands of people every year with their remortgage and conveyancing needs. Our Operations Team plays a vital role in making this process smooth and stress-free. We're proud of our friendly, supportive culture and are looking for a motivated Operations Assistant to join our team.
The Role
This is a varied role where you'll get the chance to rotate across different areas of our busy Operations Team, including:
* Post Completion: making sure Land Registry applications are correct and liaising with lenders, landlords and clients.
* Onboarding: setting up new client files, checking documents, and ensuring clients feel welcomed from the start.
* Customer Contact Centre: being the first point of contact, handling calls, emails, and updates in a professional, friendly way.
* Post Room: managing incoming and outgoing post so cases run smoothly.
No two days are the same – you'll be learning different processes, problem-solving, and working with colleagues across the firm.
What We're Looking For
We'd love to hear from you if you are:
* Confident using IT systems and quick to learn new ones.
* Organised and able to juggle priorities to meet deadlines.
* Great with people – polite, professional, and a strong communicator.
* Detail-focused with a "can-do" attitude.
* A team player who enjoys working with others.
Previous office or customer service experience is an advantage, but not essential – full training will be given.
What We Offer
* A friendly and supportive team environment.
* On-the-job training and opportunities to gain skills across several areas of the business.
* Modern offices close to Maidenhead.
* Company benefits including Pension, Perkbox, Life Assurance, Ample Free Parking, Online GP Portal
Job Types: Full-time, Permanent
Pay: £23,000.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* Life insurance
* On-site parking
* Referral programme
* Sick pay
Ability to commute/relocate:
* Maidenhead SL6: reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (preferred)
Work Location: In person