Gemini Worktops is a rapidly growing family-owned business. Due to continued and significant growth, we are now looking for an experienced, professional and reliable Sales professionals to join the team at Head Office at Rossmore Park near Pocklington.
This is a fantastic opportunity to join a very successful SME business with a creative, positive, and growth-oriented culture. Our company is looking for an experienced and reliable Sales professional to join the team at our Head Office location near Pocklington. The successful candidate will be passionate about their career, ambitious to be part of a successful team, and driven to keep improving business growth. They must be highly motivated, hungry for sales, and eager to seize every opportunity to drive revenue.
Sales Consultants - Monday to Saturday 5 days per week with day off in the week - £25K-£30K basic plus bonus structure - £50K-£100k OTE
Our Values
Strive: We strive to be the best version of ourselves; we have the courage today to shape a better future tomorrow. We always have a can-do attitude.
Passion: We are passionate about what we do; we go the extra mile to understand, determine and deliver what our customers want. We are a high-performance team.
Innovative: We move fast and innovate; we have an urgent need to make our company a better place. We have no fear of failure.
Relentless: We are relentless in our pursuit of excellence; we always focus on the quality of our product, prices and service. We think big and do big.
Integrity: We act with integrity; we take responsibility for our community, environment, heritage and reputation. We do the right thing, the right way.
Teamwork: We work as a team; we trust and respect each other and always communicate. We sink or swim together.
As Sales Consultant, you will play a pivotal role in driving revenue growth and delivering exceptional customer experiences. You will be responsible for managing leads, engaging with customers, and ensuring a seamless sales journey from the initial inquiry through to closing the sale. This role requires a proactive and results-driven individual who thrives in a fast-paced sales environment.
The Role
Tele-Sales & Lead Conversion
Sell the company's products and services, utilising a highly developed sales script, by responding to initial quote requests and proactively following up on leads.
Engage with prospective customers via phone, email, and messaging platforms to convert inquiries into sales.
Ensure a consultative sales approach, understanding customer needs, and providing tailored solutions.
Showroom Sales and Customer Engagement
Book and manage showroom appointments, meeting with customers to inspire and assist in designing their ideal solutions.
Provide expert advice and deliver a high-quality in-person sales experience to both scheduled appointments and walk-in visitors.
Build strong relationships with customers to foster trust, and referrals.
Lead Management and Follow Up
Maintain an organised dashboard of leads, tracking progress from initial inquiries through to final sales.
Conduct follow-ups, including email inquiries, quote chases, measurement updates, welcome calls, and design appointment confirmations.
Effectively manage a sales pipeline to maximise conversion rates and revenue growth.
Trade Account Coordination
Respond to trade inquiries, assisting professionals and businesses in sourcing the right solutions for their projects.
Follow up with trade account customers to ensure satisfaction and encourage repeat business.
Marketing and Customer Engagement
Utilise WhatsApp Marketing to send promotional materials, and maintain brand presence.
Collaborate with the marketing team to support campaigns, promotions, and sales initiatives.
Sales Process and Performance
Adhere to the company's structured sales process to ensure consistency and high standards.
Work towards individual and department sales targets, striving for continuous improvement and success.
Provide regular sales updates, reporting on performance, challenges, and opportunities.
Qualifications and Experience
A highly motivated, results-driven sales professional with a hunger for success.
Strong communication and interpersonal skills, with the ability to build rapport with customers.
Confidence in telesales, face-to-face sales, and digital engagement tools.
A proactive, organised, and persistent approach to lead management and follow-ups.
A passion for delivering excellent customer experiences and exceeding targets.
Experience working in B2C sales ideally within the kitchen or furniture sector.
Ability to learn technical product information.
Time-oriented.
Strong work ethic and ability to go "the extra mile" to ensure customer's satisfaction.
Experience working with software systems.
Familiarity with sales reports and sales records.
Excellent verbal and written communication skills.
Sales: 2 years (preferred)
Kitchen Design: 1 year (preferred)
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Employee discount
* On-site parking
* Store discount
Experience:
* Sales: 2 years (preferred)
* Kitchen Design: 1 year (preferred)
Location:
* York, YO42 4SW (preferred)
Work Location: In person