If you are a current Linnaeus Associate, you will need to apply internally. Please contact our Talent Acquisition team (details can be found via The Link), and someone will be in touch to discuss your application.
We have an exciting opportunity for a passionate Client Care Associate at our branch in Melton Mowbray. We are seeking someone who enjoys helping people to join our team. The hours are full-time over 4 days.
The Client Care Associate plays a pivotal role within our team. They are responsible for managing our busy reception area, providing first-class service to our clients, and supporting our clinical teams. This role offers opportunities to develop customer care skills, and we support your growth through CPD programs to enhance your capabilities. Additionally, you'll have the chance to interact with our patients in a caring manner.
* Passionate about customer care, ideally with a strong customer service background
* Ability to communicate effectively face-to-face, over the phone, or via our online portal
* Attention to detail and ability to prioritize tasks
* Empathetic, approachable, friendly, with a positive attitude
Who we are:
Kings Veterinary Centre is a first opinion veterinary practice with 5 branches and a hospital nearby. We offer on-site emergency care 24/7, 365 days a year. Our dedicated team provides high standards of care to our patients and clients. We support local pet charities and are heavily involved in the community.
What we offer:
* 40 hours plus 1:3 Saturday shifts
* 25 days annual leave plus your Birthday Day
* Life assurance at 4x salary
* Pension Scheme: 3% employer, 5% employee contributions (Salary Sacrifice)
* Enhanced Sick Pay
* Enhanced Family Leave
* E-cars Salary Sacrifice
* Cycle to Work Scheme (permanent only)
* Refer a Friend
* Pet Insurance Discount & staff discount if you register your pets with us
* Discount Platform – Benefits Hub
* Reduced Gym Membership (Pure Gym)
* Associate Assistance Programme
* Eye Care Scheme
* Headspace
* Annual Flu Voucher
Kings Veterinary Centre is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. We are driven by our purpose to create a better world for pets and our people. Our Associates are over 6000 strong, with access to a vast network of specialists, development opportunities worldwide, and comprehensive wellbeing support to focus on caring for pets.
We are committed to an inclusive and diverse culture. We care about you and want you to be authentic, providing everything you need to perform at your best. Our shared values are excellence and passion for our purpose.
All applications with relevant skills and qualifications will be carefully considered. For support with your application or to learn more about Kings Veterinary Centre, Linnaeus, or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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