Job Description
Your new companyWe are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent.Your new role
* Managing a designated patch and delivering front-line housing management services
* Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment
* Acting as a point of contact for tenants via phone, email, and face-to-face
* Liaising with internal teams and external agencies to resolve tenancy-related matters
* Ensuring accurate record keeping in line with housing policy and regulatory requirements
What you'll need to succeed
* Previous experience working as a Housing Officer within a housing association or local authority
* Strong knowledge of housing management practices and procedures
* Confidence managing tenant enquiries and complex casework
* Ability to hit the ground running in a fast-paced environment
* Experience using Capita or similar housing management systems is highly desirable
What you'll get in returnThis role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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