Working at CORDE has never been better! We have one of the largest horizontal infrastructure teams in the South Island working in the maintenance, civil, and water industry. The work we do strengthens the communities we work and play in, with several key long term maintenance contracts throughout the Canterbury region and a number of civil projects currently being completed throughout the South Island.
About the role | Ko te kaupapa
The Application and Desktop Support Specialist delivers high‑quality support across key business applications and end‑user environments. By developing strong working knowledge of core systems, the role helps users make effective use of available tools, supports system configuration, and resolves day‑to‑day desktop issues. This position also contributes to smooth operational processes, including onboarding and offboarding, maintaining secure user access, managing technology assets, and completing audit and compliance requirements. It collaborates closely with internal teams and external contractors to provide effective solutions, user guidance, and training. With a focus on clear communication and practical problem‑solving, the role provides input into assigned activities, and helps drive system adoption, user satisfaction, and ongoing digital improvement across the organisation.
Qualifications & Experience
* 1–3 years of experience in application and desktop support, ideally within a mid‑sized or larger organisation.
* Strong understanding of Windows and Android environments, with proven ability to troubleshoot hardware, software, and connectivity issues.
* Experience supporting users across all levels of the business, both in‑person and remotely.
* Confidence using service desk and issue‑tracking tools (e.g., Azure DevOps or similar) to manage support tasks and maintain accurate records.
* Familiarity with business‑critical applications such as document management or construction/project software (e.g., M‑Files, Workbench, Procore).
* Exposure to onboarding and offboarding processes, including user account setup, access provisioning, and asset handling.
* Awareness of core cybersecurity principles, including safe access management, malware prevention, and data protection.
* Strong documentation skills, including writing user guides, procedures, and internal knowledge resources.
* Experience contributing to IT projects such as system rollouts, software upgrades, or infrastructure changes, as well as involvement in audit or compliance documentation.
* Well‑organised, able to prioritise effectively, and capable of working both independently and collaboratively within a wider IT team.
What we bring | He aha ta tatou kawe mai
* Career opportunities through training & development
* Increased Kiwi Saver employer contributions after service milestone
* Birthday leave after 1 year, retail discounts and a great working culture!
* No two days the same — enjoy a dynamic role where you solve real problems, support meaningful work, and stay hands‑on with a wide range of technologies.
* Be part of an innovative organisation delivering diverse, forward‑thinking projects that make a tangible impact across the community.
* Trustworthy | Whakawhirinaki – People
To apply | Me pēhea te tono
To apply, click on the 'Apply Now' link. Or email your CV and Cover Letter to *******@corde.nz. Applicants for this position should have NZ residency or a valid NZ work visa. Note: CORDE Ltd will not consider unsolicited applications or contact from recruitment agencies for this vacancy. If recruitment support is needed, we will reach out to our trusted agencies.
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