Overview
Hybrid – Folkestone (3 days a week in the office). Saga Travel is looking for a Data Analyst to join our growing Data & Analytics team. You will work closely with the Senior Data Analyst and partner with stakeholders across Commercial, Finance and the wider business, translating business questions into clear, reliable reporting and insights.
Responsibilities
* Partner with stakeholders across Trading, Finance and the wider business to understand reporting needs, define KPIs, and translate business questions into effective analytics solutions.
* Design, build and maintain a suite of clear, reliable dashboards and management reports using Power BI.
* Use SQL and BI tools to conduct ad-hoc analysis that explains business performance and supports data-driven decision making.
* Interpret trends and patterns in data, turning analysis into clear insights and recommendations that support trading performance and wider business outcomes.
* Ensure the accuracy and quality of reporting by working closely with Data Engineering to identify and resolve data issues.
* Communicate insights effectively to stakeholders, helping them understand not just what the numbers show, but why they matter and what actions to take.
* Support the adoption of self-serve analytics by providing guidance and training to business users.
* Contribute to improving data models and supporting more advanced analytical approaches such as segmentation, experimentation and forecasting as our data platform evolves.
Qualifications
* Experience working in a BI or Data Analyst role, delivering dashboards or reports that support business decision‑making.
* Experience building reports in Power BI or Tableau, with an understanding of data modelling and the ability to work with measures or calculations (e.g. DAX).
* Working knowledge of SQL for querying and exploring data.
* Strong stakeholder engagement and communication skills, with the ability to translate business questions into clear reporting and analysis.
* A curious and proactive problem‑solver who enjoys exploring data and identifying meaningful insights.
* Good organisation and prioritisation skills, able to manage multiple requests and deadlines.
* Interest in continuing to develop technical and analytical skills as part of a growing analytics team.
* Exposure to modern data platforms (e.g. Azure, Fabric, Snowflake) or analytical tools such as Python or R would be beneficial.
Benefits
* 25 days holiday + bank holidays, with the option to purchase additional leave (5 extra days).
* Pension scheme matched up to 10%.
* Company performance-related annual bonus – up to 5%.
* Life assurance policy on joining us, 4x salary.
* Wellbeing programme.
* Colleague discounts, including family discounts on cruises, holidays and insurance.
* Range of reductions and offers from leading retailers, travel groups and entertainment companies.
* Enhanced maternity and paternity leave.
* Grandparents leave.
* Income protection.
* Access to Saga Academy, our bespoke learning platform.
About the Company
Over the past 70 years, Saga has become the UK’s specialist provider of products and services to people aged over 50. The Saga brand is one of the most recognised and trusted among this demographic, offering cruises and holidays, insurance, personal finance and Saga Magazine.
Equal Opportunities & Diversity
Saga is committed to treating all employees fairly and offering equal opportunities in all aspects of employment and advancement. We value diversity because diverse teams perform better. Fair consideration is given to all applicants, including those with disabilities and those over 50. Saga is an official Disability Confident committed employer and will make reasonable adjustments as required.
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