Are you passionate about making a real difference in people's lives? Do you thrive in dynamic environments where your ideas and contributions are valued? Are you interested in joining an innovative and transformed team, look no further, because we have the perfect opportunity for you!
Our Outpatients Referral and Communication Team is based at Basildon Centre; St Martins Square offices are on the second floor of the building which is situated in the Town Centre of Basildon
Answer the telephone confidentially to patient queries
Check and update patient demographic records on PAS
Use EPR for checking appointments
Use e-RS for cancelling and rebooking appointments
Book interpreters as required in a timely manner
Ensure messages are accurately passed on to relevant personnel in a timely manner
Have a good understanding of the 18-week pathway
Sort and disseminate daily post accurately
Ensure referral letters are saved and recorded within the Trusts electronic system
Undertaking the photocopying, scanning, emailing patient documents/information as required by the team
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
For more details on this varied and rewarding role, please see the attached job description and person specification.
We look forward to your application!
This advert closes on Tuesday 12 Aug 2025 #J-18808-Ljbffr