Aftersales Advisor Location: Milton Keynes Hours: Monday to Friday 8.00am to 6:00pm Salary: £28,000 An excellent opportunity has now arisen for an Aftersales Advisor to join our client’s successful company. Responsibilities: Managing customer interactions and services Responsibility for communication between the customer and the workshop Responsible for scheduling appointments Scheduling appointments, coordinating with mechanics and technicians and managing service workflows. Addressing customer concerns, resolving complaints, and finding solutions to ensure customer satisfaction. Accurately documenting and updating customer records What we would like from you: Previous experience in a customer service role is essential. Strong communication and interpersonal skills. Excellent organisational and time management abilities. Ability to work well both independently and as part of a team. Strong problem solving skills and the ability to handle difficult situations with professionalism. A positive and proactive attitude towards work and customer service. Advantageous: Previous experience in aftersales If you are interested in this role, please apply below with your most recent CV or call Jo on (phone number removed). MKTEMP By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website