Responsibilities
* Community Engagement: Proactively engaging with residents to build a strong community, connect them with others, and ensure they feel welcomed and included.
* Personalized Service: Providing thoughtful, caring, and sincere service from arrival to departure, identifying and fulfilling resident needs and preferences.
* Resident Support: Acting as a key point of contact for residents, handling inquiries, assisting with practical needs, and connecting them with specialized support when necessary.
* Event Planning and Coordination: Planning and hosting social events and activities to bring residents together and foster community spirit.
* Communication: Serving as a liaison between residents and the Way of Life team, providing updates, and ensuring building-wide communication.
* Problem-Solving: Addressing general inquiries, queries, and complaints from residents in a professional and efficient manner.
Required Skills And Qualities
* Enthusiasm and initiative with a positive, collaborative attitude.
* Excellent communication and interpersonal skills.
* Customer service experience and a strong desire to help people.
* Organized, with strong attention to detail.
* Comfortable using technology to manage tasks and communication.
* A commitment to building a strong sense of community within the residential setting.
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