Russell Publishing has an exciting new role for a Lead Generation Fulfilment Manager to join and manage the end-to-end solution delivery for Lead Generation activities ensuring excellent customer experience across all brands.
The ideal applicant will have 3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
The Role:
* Develop lead generation programmes tailored to client briefs, industry verticals, ICPs and TALs
* Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
* Manage and work with external vendor/partners to ensure successful delivery of each campaign type
* Develop/ source platform solutions to support business model and efficiencies
* Ensure processes, communications and reports are quality controlled
* Support client retention and upsell opportunities through analysis of performance and continual improvement
* Develop and maintain knowledge of vendor/ partner strengths in relation to market sectors the business operates in
* Maintain accurate records on all relevant systems
* Drive the timely delivery of each campaign
* Manage and work with Lead Generation Co-ordinator to deliver campaign activity.
Keys Skills and Experience:
* 3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
* Experience working with multiple vendor contracts and SLAs
* Knowledge of Lead Generation and ABM strategies
* Experience delivering campaigns using external databases alongside owned media
* Solution-driven with sound commercial awareness.
* Excellent communication and stakeholder management skills.
* Self-motivated, proactive, and able to manage multiple projects simultaneously.
* Experience working across multiple brands or industry sectors.
* Familiarity with content management systems (CMS) and CRM platforms.
Company Benefits:
We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.
Other benefits also include:
* Hybrid working (2 days in the office)
* Pension contribution
* Free car parking
* Benefits platform with discounts, wellness and engagement tools
* Christmas closure
* Company events
Application:
Due to the nature of our location (TN16 1NU), applicants will require their own vehicle to travel to work.
About Us:
Russell Publishing is a leading multimedia company delivering business content, insights and events worldwide across 5 brands: New Food Magazine, European Pharmaceutical Review, Drug Target Review, Global Railway Review, and International Airport Review. We pride our business on putting our people first, enabling innovation within our service & product and continuous improvement – personally, professionally and across our services. Russell Publishing believes in equal opportunities, and we encourage inclusion and diversity. Russell Publishing is a multimedia company delivering b2b content & events worldwide. We put our people first, enabling innovation & continuous improvement – personally, professionally and across services. We believe in equal opportunities, inclusion & diversity.
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