We are looking for a Service Administrator / Scheduling Coordinatorwith good organisation and customer management skills to join a busy Service Team with a medium sized Engineering company. If you love keeping things running smoothly, thrive in a fast-paced environment, and have a knack for logistics, this is your moment! What You'll Do: Coordinate and manage field engineer diaries across the UK & Ireland Book customer visits (maintenance, repairs, site evaluations, breakdowns) Liaise with customers to schedule and confirm appointments Raise jobs in SAP and scheduling systems Quote parts/labour and manage repair jobs from start to finish Track warranty claims and maintain calibration/tool registers Keep vehicle records, safety cards, and inductions up to date Attend weekly planning meetings and support with admin tasks What You'll Bring: Excellent organisation and planning skills Ability to prioritise under pressure and meet tight deadlines Confident communicator with a professional phone manner Customer-first mindset and a helpful, can-do attitude Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus Team player who also works well independently Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus Why Join? Make a real impact in a critical role within a supportive team Gain experience across service operations and logistics Training and development opportunities Be part of a company that values precision, teamwork, and customer satisfaction If you are interested in a rewarding role, progression opportunities and a friendly working environment please call Adam Jones at Major Recruitment or click Apply Now to send your CV