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Communications and engagement manager | milton keynes university hospital nhs foundation trust

Milton Keynes
Permanent
Milton Keynes University Hospital NHS Foundation Trust
Engagement manager
Posted: 23 December
Offer description

Role Overview

This is an exciting opportunity for an experienced, passionate, and enthusiastic communications professional to join our well‑established team. The postholder will:

* Serve as operational lead for the trust’s communications and engagement.
* Advise and influence senior figures in the Trust to encourage best practice.
* Build effective relationships internally and externally to promote the work of the hospital.
* Manage proactive and reactive media relations, staff and stakeholder engagement, and campaign delivery.
* Oversee communications channels and manage junior team members.


Key Responsibilities

* Develop and implement communications and engagement strategies aligned with Trust objectives.
* Deliver high‑quality, insight‑led communications that are measurable and impactful.
* Manage media enquiries, crisis communications, and reputation management.
* Plan and execute campaigns, events, and stakeholder engagement activities.
* Ensure compliance with NHS branding and accessibility standards.


Essential Skills & Experience

* Degree‑level qualification or equivalent experience in communications, PR, or related field.
* Proven track record in managing complex communications projects.


Why Join Us?

You’ll be part of a supportive, friendly, and experienced team with opportunities to grow personally and professionally. We value creativity, collaboration, and innovation in everything we do.


Communications and Engagement

* Develop and design integrated communications plans to assist with delivery of Trust campaigns.
* Present communications on complex issues Trust‑wide.
* Ensure all communications are aligned to the Trust’s communications strategy and its objectives.
* Ensure effective timetabling of change communications for maximum impact and avoidance of confusion and duplication.
* Curate digital content, including updating the website using a WordPress Content Management System (CMS).
* Use a range of software for research, analysis, creation of reports, publications, presentations, online communications, social media, offline channels etc.


Public relations/Social Media

* Liaise with press and media, including developing media releases, hosting media briefings, and deciding how to respond to media issues on sensitive or complex issues.
* Facilitate media and VIP activity on site.
* Identify positive stories about the Trust and sell‑in to the media/share on social media.
* Proactively build relationships with journalists locally and regionally.


Stakeholder management

* Build relationships with key stakeholders and partners across the region.
* Share good news stories, best practice and encourage skill development.
* Position the Trust as a leader in healthcare communications locally.


Branding

* Oversee all briefings to in‑house creative resource, ensuring requests are managed appropriately and prioritised based on organisational need.
* Ensure all materials published are in‑line with corporate Trust brand guidelines.
* Reguarly review Trust brand guidelines to ensure they are relevant and meet the organisation’s requirements.
* Work with external suppliers to commission and deliver campaign designs and materials where appropriate.


Planning, organisational and leadership skills

* Responsible for developing and implementing project plans in line with the strategic direction, and making recommendations for changes which may improve programme outcomes.
* Prioritise workload and manage frequently changing priorities.
* Co‑ordinate the input of a variety of partners.
* Mentor members of the team to support their personal and professional development.
* Hold a delegated budget for communication projects and events as required.


Interview details

Interview date: Week commencing 12 January 2026.

This advert closes on Monday 5 January 2026.

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