Job overview
We are looking for a proactive and detail-oriented administrator to join our Bowel Cancer Screening Programme team. This Band 3 role supports clinical effectiveness audits and provides key administrative support to ensure smooth, timely, and high-quality service delivery. You will work closely with clinical and admin teams, supporting patient safety, data accuracy, and service improvement. Flexible working hours may be considered on appointment, subject to service needs.
Main duties of the job
1. Support clinical audits and quality improvement activities.
2. Manage patient bookings, records, and correspondence using BCSS and PAS systems.
3. Accurately enter and process patient data and feedback.
4. Assist in training and assessing non-registered staff under supervision.
5. Work with clinical and non-clinical colleagues to meet audit and governance requirements.
6. Prioritise tasks to support the delivery of an efficient screening service.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
The Clinical Effectiveness and BCSP Administrative Assistant plays a vital role in supporting the delivery of high-quality, patient-centred care within the Sussex Bowel Cancer Screening Programme. Working closely with both clinical and administrative teams, the post holder will contribute to audit and quality improvement activities, ensuring compliance with governance frameworks, as well as managing a range of essential administrative tasks.
Key Responsibilities:
7. Support the implementation of clinical effectiveness and audit strategies under the guidance of senior staff.
8. Assist with data collection, analysis, and entry for audits and service reviews, helping to identify areas for improvement.
9. Maintain accurate patient records using national and local systems such as BCSS, PAS, and EPR.
10. Manage screening appointment bookings, send correspondence, and handle patient questionnaires and feedback.
11. Contribute to quality assurance by ensuring documentation and processes meet JAG and QA standards.
12. Assist in the assessment and support of non-registered administrative staff.
13. Liaise effectively with internal teams (SSPs, CNSs, Consultants, Admin) and external stakeholders (GPs, partner Trusts).
14. Prioritise and manage workload independently, ensuring timely and efficient service delivery.
15. Attend relevant meetings and actively support the Trust’s governance and clinical effectiveness agendas.
16. Uphold Trust values including communication, teamwork, and inclusion in all interactions.
Person specification
Qualifcations / Experience
Essential criteria
17. Educated to GCSE standard or equivalent, with passes in English and Maths
Desirable criteria
18. Experience in an NHS setting
Skills
Desirable criteria
19. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
20. Knowledge of audit or quality improvement processes
21. Experience using NHS systems (e.g. PAS, BCSS, EPR)
22. Familiarity with NHS policies, procedures, or pathways relevant to cancer screening or clinical governance
Equality, Diversity, and Inclusion
Essential criteria
23. Evidence of having undertaken own development to improve understanding of equality issues
24. Evidence of having championed diversity in previous roles (as appropriate to the role).
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications