Overview
Job role: Retail Assistant Manager at Julian House, Bath. Salary: £14,286 (FTE £23,810). Hours: 22.5 per week. Contract: Permanent.
You’ll assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock. The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence.
Responsibilities
* Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance
* Managing donations, including overseeing the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items
* Assisting in the recruitment, training, and development of a motivated volunteer team and ensuring the shop is adequately staff
* Supporting the Shop Manager in all administrative and financial procedures, including cash handling and banking
Qualifications
* Retail experience
* A desire to step into management
* A proactive, customer focused approach to work, demonstrating responsiveness and flexibility
* Basic knowledge of health & safety, fire regulations and an ability to identify potential risks
Benefits
* Great opportunities for career development and free monthly training sessions from experienced facilitator
* Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
* 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment + bank holidays
* 30% staff discount at Julian House charity shops
* 20% staff discount at Julian House bike workshops
* A generous and competitive pension scheme
* Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
* A supportive culture where staff feedback is valued and regular supervisions with line managers
* 6 weekly Reflective Practice sessions from objective, external facilitators
* Blue Light Card discounts
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan and Inclusion & Diversity champions. We welcome applications from all backgrounds, including those with lived experience. We are a Disability Confident and Mindful employer and an Armed Forces Covenant Supporter.
If you have special access requirements or other support needs throughout the application process, please contact us. CVs and applications in all formats are accepted.
DBS Checks
Applicants working with clients will be required to undertake an enhanced DBS check. A criminal conviction does not necessarily prevent employment; decisions depend on relevance to the role. If you’d like to discuss convictions, contact the advertiser. Information will be handled per our Data Protection Policy.
Get in touch
If you have questions about this role, contact George (Recruitment Specialist) at recruitment@julianhouse.org.uk. We reserve the right to close vacancies once the perfect candidate is found; please apply promptly.
#J-18808-Ljbffr