Job Description
Technical Operations Manager
Data Centre Operations | Harlow | Mission-Critical Environment
An established and fast-growing data centre operator is seeking a Technical Operations Manager to take responsibility for the day-to-day technical and operational management of a critical data centre site in Harlow.
This role sits within the wider Operations leadership structure and reports into a Senior Engineering / Technical Director-level leader, acting as the senior on-site authority for technical operations, service delivery and incident response.
The position is heavily focused on hands-on operational leadership, supplier management and customer-facing delivery, ensuring the site operates safely, efficiently and with 100% availability.
The Role
As Technical Operations Manager, you will oversee 24/7/365 site operations, leading internal teams and managing outsourced facilities partners to ensure all critical infrastructure performs to the highest standards.
You will play a key role in:
1. Managing live operational environments
2. Acting as a senior escalation point for incidents
3. Owning operational processes, reporting and compliance
4. Driving operational excellence at site ...