Overview
Join to apply for the CX Service Product Analyst role at Natobotics
Location
Reading, UK (Hybrid – 2 days WFO)
Contract
3 months
Key requirements
* Experience: 12–15 years
* Technical Skills: Strong experience in Oracle, specifically Oracle CX Service/Oracle Service Cloud
Responsibilities
* Lead architectural design and blueprinting of Oracle Service Cloud solutions.
* Ensure alignment with client objectives, best practices, and scalability.
* Translate complex business requirements into technical specifications and user stories.
* Agile Environment Experience Essential.
* Client and vendor management capabilities.
Notes / Observations
This is a short-term contract (3 months), likely for a specific implementation or upgrade project. Requires a senior professional with deep Oracle CX Service knowledge. Strong communication, leadership, and stakeholder management skills are expected. Hybrid work implies some office presence in Reading, which is common for client interactions.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Research, Analyst, and Information Technology
Industries
* IT Services and IT Consulting
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