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Customer account lead

Rochdale
Jam Recruitment
Posted: 23h ago
Offer description

Are you a Customer Account Lead or Project Co-Ordinator looking for your next opportunity supporting solutions with the manufacturing sector? Do you have experience working within the Aerospace sector? If so, the following permanent role might be for you….

On behalf of my client, a leading Aerospace and Defence Electronics organisation based in Rochdale I am pleased to present the opportunity for a Customer Account Leader to work on a permanent basis.

The successful candidate will be responsible for managing the relationship and interface with my client's customers, providing accurate alignment between the order book and current production schedules. You will ensure that the products manufactured and/or repaired are delivered to the customer on time and in line with the operation's product plan and financial forecast.

This is a full-time, on-site permanent position based at their Heywood offices, which have recently undergone significant investment and development.

You will be responsible for:

Customer orderbook management
Internal orderbook reconciliation and communication of changes to the demand planning team
Management, collaboration and communication of customer scorecards
Leading and reporting customer consumption reports
Attendance at customer meetingsYou will have:

A successful track record managing customer accounts for aerospace and defence related programmes
Demonstrable experienced gained in an Aerospace, Defence or military setting with clearing understanding of the regulatory framework associated with these sectors (highly desirable but not essential)
Familiarity with standard business KPIs including On Time in full, PPM, TAT
An accredited Project / Programme management qualification (APM/PRINCE2) (desirable but not essential)
Competency with MS Office Suite and skilled with MS Projects

The package:

You'll receive a very competitive salary (please get in touch for details on this) and other benefits including pension, life assurance, 25 days' annual leave (plus bank holidays) and an early finish on a Friday. In addition there are other non-tangible benefits including a commitment to training, development and career development.*** Please note this role requires UK defence security clearance to SC level as a minimum, you must be SC clearable to apply for this role

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