Receptionist – Part Time
We have an exciting opportunity for two truly customer‑focused individuals to join our Front Office team at our Head Office in Milton Park, Oxfordshire.
Role
Two part‑time Receptionists on a permanent basis, 30 hours per week. One role covers 7:30‑13:30 and the other 13:00‑19:00. Full office based. Right to work in the UK.
What You’ll Be Doing
Reception
* Greet visitors in a friendly and professional manner.
* Be the point of contact for information.
* Assist with large office events/meetings – e.g. room set‑up or guiding attendees.
* Assist with meeting room reservations.
* Sign for courier mail and deliveries received at the Reception Desk.
* Answer calls and redirect as appropriate.
* Continually build knowledge of Taylor & Francis and the wider Informa business to help provide good customer service.
Administration
* Email management/coordination and other forms of messaging.
* Personal diary management and planning, holidays, expenses, and sickness.
* Document filing when and as needed.
* Archive recording / administration.
* Development/learning and progression within position.
* Produce access control passes for new starters, and as needed replace passes for existing colleagues.
* Code invoices for taxi services booked through reception.
* Assist line manager with correspondence, reports, and data collection when needed.
Qualifications
* Prior experience in a front of house or administrative role is preferred.
* Excellent telephone manner and the confidence to approach people in a variety of different situations.
* The ability to stay professional, friendly and be the key point of contact for internal and external customers.
* Flexibility in role and ability to take on a range of tasks which may seem unrelated to position.
* Ability to be reactive and resourceful in difficult situations and apply practicality to problem solve and find realistic solutions.
* Diplomatic in handling sensitive information and managing outcomes.
* Strong organisational skills.
* Professional manner.
* Good investigative skills to support role and initiative to resolve issues at hand.
* Ability to anticipate problems or issues in advance and make contingencies to avoid difficult situations.
* Strong literacy skills relevant to role.
* Resourcefulness in setting up new systems and processes to assist work and team.
* Proficiency with Outlook would be desirable.
Additional Information
* Location: Milton Park, Oxfordshire – free on‑site parking.
* Closing Date: Applications will close 26th November 2025.
What We Offer
* A pro‑rated salary of £27k to £29k pa (equates to £23,220 to £24,940 for 30 hours) + 5% company bonus.
* An excellent work/life balance with a fantastic, flexible working culture.
* 25 days annual leave (pro‑rated for part‑time hours) plus a day off for your birthday.
* 3 additional discretionary days off during the holiday season at the end of the year.
* 4 paid volunteering days each year.
* Company‑funded single cover private medical insurance.
* Employee assistance programme – offering 24/7 well‑being support.
* Share Match – Plan that matches every share purchased with two free shares.
* Pension scheme.
* Life assurance, plus optical and medical care.
Equal Opportunity Employer
Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non‑merit‑based factor.
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