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Estate services manager

Loughborough
Civic Recruitment Limited
Service manager
Posted: 19 February
Offer description

3-month contract role with a Local Authority
Job Summary:

• The Estate Services Manager – Building Services & Maintenance will oversee cleaning and estate services operations across South West London.

• This temporary position involves managing a team of 13 cleaners (primarily static site-based with some mobile rounds), ensuring high standards of cleanliness, compliance, and service delivery.

• The role is predominantly site-based (approximately 70%) with some office/home working (30%) depending on business needs.

Key Duties/Accountabilities (Sample):

• Line management of 13 cleaners, including performance management, supervision, and support.

• Oversee daily cleaning and estate services operations across allocated sites in South West London.

• Ensure service standards, KPIs, and compliance requirements are consistently met.

• Conduct regular site inspections and quality audits.

• Manage staff rotas, absence, and cover arrangements.

• Support recruitment, induction, and training of cleaning staff.

• Ensure adherence to Health & Safety regulations and company policies.

• Liaise with internal stakeholders and respond to service requests or complaints.

• Manage equipment and materials, including use of company vehicle (new van provided).

• Report on performance and escalate operational issues where required.

Skills/Experience:

• Proven experience in estate services, cleaning services, or facilities management.

• Experience managing or supervising cleaning teams (ideally 10+ staff).

• Strong knowledge of Health & Safety regulations within cleaning/building services.

• Experience managing both static and mobile cleaning teams.

• Good organisational and rota management skills.

• Ability to conduct inspections and maintain service standards.

• Strong communication and stakeholder management skills.

• Full UK driving licence (due to mobile rounds and van use).

Additional Information:

• The closing date: 18/02/2026.

• Full UK driving licence (due to mobile rounds and van use).

• Temporary contract – 12 weeks.

• 35 hours per week.

• Limited/Umbrella: £25.20 per hour.

• Location: Vassall Road, Brixton, London (covering South West London).

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