Farrow & Ball - Section Manager - Wimborne, Dorset
We have an exciting opportunity for an enthusiastic individual to join our Warehouse team in Wimborne, as a Section Manager. We are offering this position on a full time, permanent basis, working Monday - Friday, shift pattern 1pm -9pm.
The Section Manager is responsible for leading and coordinating a team within a defined area of the Warehouse environment to ensure operational targets are met safely, efficiently, and to the highest quality standards. This role involves managing Technical Operators and other frontline staff, overseeing daily warehouse activities, driving continuous improvement, and ensuring compliance with health, safety, and quality protocols. The Section Manager plays a key role in workforce planning, performance management, and fostering a culture of accountability and collaboration across the team.
Key Responsibilities
* Working as part of the leadership team within Operations, the Section Manager is accountable for several processes simultaneously and the people working on those processes.
* The Section Manager is accountable for the performance of the Section in terms of Safety, Quality, Delivery, Cost and People.
1. Safety – specific Safety critical success factors (CSFs) and the proactive escalation of Safety risks and resolutions.
2. Quality – the specific quality CSFs, the proactive escalation of quality‑related challenges and resolutions.
3. Delivery – CSFs relating to delivery, and the awareness of the impact of their process outputs on the receiving functions.
4. Cost – specific cost CSFs and the control of resource consumption.
5. People – any CSFs relating to our people and the engagement of the section with management through the daily improvement (MDI) process.
* To, through the fluent use of MDI, establish, maintain and vary the CSFs for individual processes, in consultation with the Head of Logistics & Warehouse, to improve the performance of the processes within that Section.
* To act as an ambassador for the business – supporting the wider functions within the business – working collaboratively and cross‑functionally.
* Maintaining preparedness for your own personal growth, development and career progression opportunities.
* To provide leadership of the team within the Section, such as:
1. Coaching/Mentoring/Training
2. Recruitment
3. Hempel Internal Document
4. Sensitivity: Internal
5. Onboarding
6. Development
7. Performance Management
8. Instilling culture of continuous improvement
Key Attributes
* Previous experience of working within operations management, preferably within warehousing or logistics environments
* Excellent technical knowledge and expertise
* Good awareness of safety and environmental best practice
* Ability to use data to support decision making
* High awareness of continuous improvement tools and techniques
* Strong organisational skills
* Attention to detail
* Good communication skills
* Good time management
What you can expect from us
* 25 days’ annual leave (increasing with length of service) plus bank holidays
* Annual salary reviews, based on individual performance
* Enhanced maternity and paternity pay
* Generous staff discount on F&B products
* Access to our retail discounts platform
* Employee Assistance Programme with 24/7 support
* Health Cash Plan
* Company Sick Pay
* Group Pension Scheme, matched by F&B
* Life Assurance
* Refer a Friend scheme
* Cycle to Work scheme
* Season Ticket Loans for travel
Equal Opportunity Statement
At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.
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