SENIIOR CARER / CARE COORDINATOR - NORTH SHIELDS, NEWCASTLE
Are you looking to step up in your Care career? Are you looking for a varied, interesting job role? Do you have good experience in Domiciliary Care?
Our client, a relatively new Domiciliary care branch of an existing national franchise group, is looking for an experienced Senior Domiciliary Carer / Co-Ordinator who can do one third care and two thirds coordinating per week to start in their North Shields based office, covering the area of North Tyneside. They are offering a good salary package for the right candidate who is passionate, hardworking and will take part in the on call roster and is happy to do part care calls and work in a hybrid role. This is an excellent opportunity for a well experienced Senior Carer or Team Leader who has done some office based coordinating to start stepping up into a Management role of full time Coordinator.
Alongside Domiciliary care, caring for clients in their own homes. the Care Coordinator's role is to assist the Registered Manager in the day-to-day running of the service and to support the Registered Manager in achieving the company's Quality Standards and ensure adherance to CQC standards. The Coordinator will also be liasing with prospective clients, health professionals and other agencies that provide training and development.
Duties & Responsibilities
- provide detailed work schedules and written schedules for the Carers
- maintain accurate files and records of clients and care workers
- be aware to adhere to the Quality Assurance Policy of the of the Company and all CQC Procedures at all times
- to ensure the telephones are promptly answered and people are spoken to in a polite and respectful manner
- to always maintain the utmost confidentiality and carry out the Company's Confidentiality Policy
- to monitor the service of the Carers in the field and ensure it meets correct quality standards
- to provide approximately 15 hours of domiciliary care per week and the rest of the time working in a Coordinating role
- to visit clients and create reviews of the written Care Plans, examine written records of medication administration, finance and daily logs kept by staff
- to assist the Registered Manager with the recruitment, induction, training and supervision of staff
- carry out spot checks and supervision reviews of staff performance
- participate in an out of hours on call roster when necessary on weekends
- to be familiar with and to uphold all Health and Safety regulations as per the Health & Safety Work Act 1974 and to inform the Registered Manager of any breaches and carry out risk assessments
Essential experience
Experience as a Senior Support Worker / Team Leader / Field Care Supervisor / Care Co-Ordinator -2+years in a Domiciliary Care setting
Functional literacy and numeracy skills
Good presentation and communication skills
Understanding of legislation (CQC Regulations) concerning care provision
Strong Microsoft Office suite and computer literacy
Ability to deal with emergencies and remain calm and display empathy within a care environment
Own car and UK Driving licence is essential
NQV Level 2/3 in Health and Social Care
Salary at £25000-£27000 per year. Preferably an immediate start but soonest will do and must have own car