Job Title: Dental Lab Assistant
Location: Loughton, Essex, UK
Job Type: Full-Time
Salary: Competitive
Join Our Growing Dental Laboratory Team
We are a well-established and forward-thinking dental laboratory based in Loughton, Essex, and we're looking for a highly motivated and organised individual to join us in a Customer Service and Lab Assistant role.
This is a unique, hybrid role that blends customer service, administration, and lab operations – perfect for someone with strong interpersonal skills, excellent organisational ability, and a passion for delivering high-quality service in a clinical or dental lab setting.
Key Responsibilities:
* Act as the first point of contact for clients, providing professional and efficient customer service
* Manage incoming and outgoing cases, ensuring timely processing and delivery
* Maintain accurate administrative records, including order tracking, invoicing, and stock control
* Liaise with dental practices and technicians to ensure smooth workflow and communication
* Oversee daily lab operations and assist with scheduling workloads
* Monitor quality control processes and help maintain a clean, safe, and compliant work environment
* Support the lab owner with business development tasks and staff coordination
Ideal Candidate:
* Previous experience in a dental lab, dental practice, or healthcare admin setting preferred but not essential
* Strong communication skills and a customer-focused mindset
* Excellent organisational and time management skills
* Competent in using office software (Microsoft Office, dental lab systems a plus)
* Ability to multitask and thrive in a fast-paced environment
* Leadership experience or desire to step into a management role
We Offer:
* A friendly, supportive working environment
* Opportunities for training and career progression
* Modern facilities and a passionate, experienced team
* A chance to make a real impact in a growing business
* Training and support for this role
* Opportunities for you to grow within our company
Ready to take the next step in your career?
Please apply below.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Casual dress
* On-site parking
* Work from home
Work Location: In person