Job Description Summary £49,500* up to £66,000* per annum | 35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re assertive, adaptable, and always go the extra mile to support our team. Our customs department has an exciting opportunity for a Customs Consultant / Business process expert to join the team. As the Customs Consultant, you’ll be responsible for the successful operation of the Customs team systems and audit dashboard, working alongside the Customs Team Manager and Tax colleagues at Lidl GB. You’ll advise and support compliance of import activities, Broker KPI reporting, and ensure full compliance with all HMRC / Border Forces rules and regulations. Over time, you’ll further develop and maintain the Customs audit and Excise reporting to provide excellent service externally to customers and internally to stakeholders. Your duties will cover each step of the Import and Export process, including tracking shipments affected by Border Force, Trading standards, PHA holds, and Customs system issues. You’ll ensure compliance with HMRC / Border Force rules and regulations and deliver outstanding service to stakeholders. We offer a hybrid working model, with three or more days in our state-of-the-art office, featuring amenities like an on-site gym and restaurant, and up to two days working from home to support your work/life balance. What you'll do
Support customs compliance within the Customs & Imports team to ensure full regulatory adherence. Utilize expert knowledge of SAP GTS and data analytics tools such as MicroStrategy to understand complex system requirements and build user functions in our foreign trade dashboard. Maintain and develop Webservices and IPAFFs data interfaces with external stakeholders and brokers. Serve as a subject matter expert for all import operations and customs compliance matters, including import controls, HMRC, Border Force, and Defra regulations. Assess costs and risks related to international trade, including tariffs, duties, taxes, and excise. Resolve queries and problems such as CDS errors, VAT code, and Duty code errors proactively. Ensure full compliance of all documentation, updating systems or manual formats as required by HMRC and Border Force. Conduct quarterly internal audits across compliance areas: Import/Export entries, Excise reviews, CDS audits, SCDP audits, and AEO audits. Prepare audit reports and suggest digital improvements to enhance profitability, collaborating with senior management. Ensure Brokers complete accurate and timely CDS declarations and supplementary declarations for imports/exports. Plan and project manage import/export projects and ad hoc events. Assist in compiling quarterly internal audits related to compliance, import/export, excise, and AEO audits. What you'll need
Degree in International Trade Compliance, MCIEX Grad, customs qualifications to Advanced level, or equivalent. Advisory and audit experience with HMRC or large consultancies is desirable. Strong knowledge of international customs regulations, trade agreements, and duty optimization strategies. Experience with customs bonded warehousing, Excise, compliance, and import/export operations, especially within the retail industry. High attention to detail for accurate data presentation to internal and external stakeholders. Technical knowledge of SAP GTS and MicroStrategy tools. Experience with SPS controls and/or BTOM controls is advantageous. What you'll receive
35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Additional 10% non-contractual London Weighting allowance We value diversity, equity, and inclusivity. Join us to celebrate individuality and grow in a fair, respectful, and welcoming environment. Disclaimer: Due to high application volumes, we reserve the right to close vacancies early. Please apply promptly to avoid missing out.
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