Overview
Medstrom Castle Donington, England, United Kingdom
Join to apply for the Trainee Service Technician (lates) role at Medstrom.
This range is provided by Medstrom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments.
Main responsibilities of the role:
* Deliver clean, ready-to-use, products to customer sites
* Collect products after use and return to the service centre location
* Disinfect, function check, repair and electrical safety test products - full training will be given
* Complete records of testing, delivery and collection within our computerised system
* Maintain available product stock and spare parts inventory
* Complete product modifications when required
* Provide product demonstrations and basic training to staff
* Maintain a clean and tidy work environment
Hours of work: 37.5 hours per week, working either Sunday to Thursday 1.30pm - 10pm or Tuesday to Saturday 1:30pm - 10pm. You will also participate in an out-of-hours on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.
About You
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:
* Mechanical or electrical interest/experience desirable, but not essential as full training will be provided
* Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
* Experience of working within a healthcare setting is desirable
Personal Requirements:
* A proactive, ‘can-do’ attitude; keen and enthusiastic
* The ability to communicate effectively
* The ability to work under your initiative, and follow procedures to achieve deadlines
* Basic knowledge of hygiene and safety rules is desirable
* Basic PC skills to include email and MS Office
* Willingness to have a DBS completed
* Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.
Benefits
* Basic starting salary of up to £25,000 with estimated potential earnings of £27,000+ with on-call payments
* On-call rotation with additional payments
* Contributory pension scheme
* 33 days’ annual leave allowance
* Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme along with other wellbeing benefits
* Salary sacrifice schemes including Cycle to Work
* Full induction with great training and support from dedicated team members
* Receive a treat on your birthday
* Death in Service benefit available
* Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
Equal Opportunity
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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