Leisure Receptionist - Cheadle
Our Leisure Receptionist creates the first impression of our Village experience. Your friendly greeting sets the standard for the service our members and guests receive. Let's make it memorable!
With a friendly personality and a 'can-do' attitude, you'll greet members and guests, answer calls, and ensure excellent customer service. You'll get to know our members and help them enjoy all that Village life offers.
Daily responsibilities include meeting and greeting, taking bookings, resolving queries, and maintaining member satisfaction.
You're not just a receptionist; you're a Creator of Happiness!
At Village Hotel Club, we embrace personality, individualism, and fun. Unlike traditional hotels, we offer lively, modern spaces for work, dining, relaxation, and exercise. With locations from Aberdeen to Bournemouth and more opening soon, your service will help us stand out.
We offer benefits such as:
* Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500/year.
* Discounts on overnight stays, starting from £35, including breakfast.
* Friends and Family stays from £49 with breakfast.
* 50% discount on food and drinks at Village Hotel Pub & Grill.
* 30% discount at Village Hotel Starbucks stores.
* Training and development programs, including Rising Stars and Talent Academy.
* Mobile Gaming training platform for diverse learning experiences.
* Discounts and cashback on High Street Brands and supermarkets.
* Well-being and healthcare benefits, including mental health support and days off.
* Financial wellbeing support via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A supportive, inclusive work environment with team events.
* Reward and recognition schemes, anniversary rewards, and incentive programs.
* Electric car salary sacrifice scheme.
* Guaranteed day off on your birthday.
* Discounted Health Cash Plan and Sick Pay Insurance.
* Celebration events and community involvement.
* Enhanced maternity and paternity benefits.
* Company pension, life insurance, and other benefits.
What we need from you:
* Excellent interpersonal skills and the ability to connect with diverse people.
* A passion for leisure, fitness, and customer service.
* The ability to understand and tailor services to individual needs.
* Drive to meet and exceed targets.
* Team-oriented attitude and strong relationship-building skills.
**Please note: All offers are subject to a successful DBS check.**
Join us and work, grow, and play the Village way!
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