Regional Facilities & Waste Manager - Birmingham Regional Facilities & Waste Manager Location: Mobile Worker (Regional) Department: Facilities Are you an experienced waste or environmental management professional who thrives in a fast paced facilities environment? Do you enjoy building strong client relationships, driving standards, and leading safe, efficient services? If so, we'd love you to join our team as a Regional Facilities & Waste Manager. About the Role In this key regional role, you will oversee the delivery of a wide range of soft FM services - including cleaning, waste management (general, clinical and recycling), pest control and general labouring/handyperson services. You'll ensure these services are delivered safely, efficiently and in line with our contractual commitments and company standards. You will act as a trusted partner to sites across your region, leading audits, driving continuous improvement, ensuring compliance, and supporting both operational teams and senior managers with expert insight and guidance. What You'll Be Doing Ensuring full adherence to health & safety legislation and company procedures. Managing and completing audit reports for cleaning and waste services. Owning on-site relationships across your region through inspections and project coordination. Building strong relationships with client groups including Waste Removal, Pest Control, Vehicle Management and Commercial teams. Monitoring emergency and urgent requests to ensure timely, cost effective resolution within SLAs. Ensuring compliance with all contractual service stream requirements. Conducting routine on-site inspections to maintain professional, well-presented, compliant facilities. Providing subject matter expertise in facilities management, project delivery, client engagement and budget oversight. Analysing customer feedback and trends to recommend the right solutions. Supporting strategic waste plans to maximise efficiency and client satisfaction. Assisting the Head of FM with soft FM projects and mobilisation activities. Supporting sales teams with operational insight for tenders and growth. Working with operations to help achieve productivity and labour efficiency targets. About You Essential Degree/Master's in a relevant field (e.g. Environmental Management) or working towards membership of CIWM/IEMA. Experience in the waste management industry or consultancy. Outstanding communication and influencing skills. Full UK driving licence. Demonstrates our core values: Integrity: Respectful to colleagues and customers. Health & Safety: Follows safe procedures and challenges unsafe behaviour. Can Do Attitude: Flexible, proactive and solutions focused. Passion: Positive and proud of delivering great work. Responsibility: Takes ownership and accountability. Teamwork: Shares knowledge and supports others. Desirable Facilities management experience. Experience managing senior-level third party relationships. Why Join Us? You'll be part of a supportive team where your expertise truly makes an impact. You'll influence service quality across a region, work closely with clients and operational colleagues, and have opportunities to contribute to growth, improvement and innovation. If you're ready to take on a varied, rewarding role where no two days are the same - apply now and make a real difference in regional facilities management. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/2302/94344001/52792183/SU Defence Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!