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Job Summary
The Directorate of Neurosciences in Newcastle has an international reputation as a provider of Neurosciences services. We provide a comprehensive service for a population of around 3 million throughout the North East and Cumbria. You will provide a comprehensive and efficient administrational service within Neurosciences. You should be able to integrate well with the existing team, be flexible in supporting the functions of the unit and have a genuine desire to contribute to providing a quality service for patients.
We are looking for a reliable and hardworking Clerical Officer to join our Neurology team to provide administrational support to a team of Clinical Administrators and Medical Secretaries, working together to provide an efficient and quality service to a complex patient group. You will work alongside other Clerical Officers, Administrators and Secretaries carrying out duties which will include data entry, communication, clinical and non‑clinical typing, proofreading, use of the hospital patient administration system, and co‑ordination of patient records/test results, co‑ordination of outpatient clinics amongst other general office duties.
Interview date: 22nd December 2025
30 hours/week
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Main Duties of the Job
* Data entry
* Making and receiving telephone calls
* Clinical and non‑clinical typing
* Use of the hospital patient administration system
* Co‑ordination of patient records and test results
* Co‑ordination of outpatient clinics
* Other general office duties
About Us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
* Freeman Hospital
* Royal Victoria Infirmary (RVI)
* Health Innovation Neighbourhood
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
* Cramlington Manor Walks
Please see attached information on what Staff Benefits we have to offer at our Trust under Documents to download or Supporting documents. For further information on the Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust.
Details
* Pay scheme: Agenda for Change
* Band: 2
* Salary: £24,465 a year pro rata
* Contract: Permanent
* Working pattern: Part‑time
* Reference number: 317-2025-48-14-DR
* Job location: Royal Victoria Infirmary, 317 02, NE1 4LP
* Interview date: 22nd December 2025
* Hours per week: 30
Job Responsibilities
* Working within a team of administrative staff supporting the provision of efficient secretarial support to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses.
* Deal with telephone enquiries promptly.
* Communicate with other departments within the Trust regarding appointments and admissions at the request of medical staff.
* Cover admin posts Trust wide as required.
Essential Qualifications
* Educated to GCSE standard, including English language.
Essential Knowledge & Experience
* Computer literacy.
Desirable Qualifications
* Familiar with Microsoft Office packages.
* PAS/RIS/PACS experience.
* NHS clerical experience.
* Knowledge of NuTH software packages.
Essential Skills & Abilities
* Good written and verbal communication skills.
* Ability to prioritise workload and manage time effectively.
* Ability to work unsupervised.
Desirable Skills & Abilities
* Keyboard skills with sound knowledge of computers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Newcastle upon Tyne Hospitals NHS Foundation Trust
Royal Victoria Infirmary, 317 02 Royal Victoria Infirmary, NE1 4LP
Employer website: https://careers.nuth.nhs.uk/why-us
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