14 years ago Thom & James drove a Piaggio ape Tuk Tuk from Sicily to London on a "Pizza Pilgrimage" to learn the secrets of perfect Italian pizza. They set up a market stall in Soho before opening their first pizzeria on Dean Street. If you think that sounds ridiculously cool as we do and you love pizza, read on.
Today we run over 20 award‑winning pizzerias across the UK, operate a Pizza Academy with daily training workshops, and are proud to be a BCORP. We use only the best ingredients from Naples, such as Caputo flour, fresh fior di latte, salsiccia e friarielle, to make Neapolitan pizza every day.
Role Overview
As a Restaurant Supervisor you will be a specialist in creating lasting pizza memories and an amazing pizzeria vibe, ensuring every guest leaves with a full belly and plans a return visit.
Responsibilities
* Health & Safety
* Shift running
* Stock management
* Team training
* Food quality
* Customer feedback
* Idea generation to introduce more people to dine with Pilgrims
Values & Culture
We aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. Our values are:
* Push Yourself – learn new skills and step out of your comfort zone
* Be Yourself – bring your personality to work, including your hair colour and tattoos
* Respect Others – everyone is welcome and feels they belong
* Enjoy Yourself – hospitality is an industry we love and we want work to be fun
Benefits
* £13.55 per hour + tronc
* 30–45 hour week over 4–5 days
* Career development – we are opening 4 pizzerias this year and next
* 28 days holiday, plus an extra day for every year you work with us (up to 5 years)
* After 5 years, a paid 4‑week sabbatical on top of your 33 days holiday
* Happiness Day – an extra holiday day to pursue activities you love
* Team trips to Naples (management level) and beyond to meet suppliers and try new pizzerias
* Referral bonus for each friend who joins
* Free food & espresso every day – whole menu available
* Free after‑work drinks (soft, beer or gin)
* Two company‑wide parties each year to celebrate Christmas and Ferragosto
* Free pizza for you and up to 3 friends when you visit any Pizza Pilgrims location outside of work
Pizza Pilgrims serves slow‑baked Neapolitan pizza in our pizzerias, at events across the UK, and in Pizza in the Post. All of our dough is made fresh daily, sourcing the best ingredients Italy has to offer to bring you the best possible pizza base. As any Neapolitan will tell you – it’s all about the crust.
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