Job summary
Child and Family Health Devon
Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team supporting our mental health services. This is an office based role at Springfield Court in Barnstaple.
The Senior Administrator will be part of a wider Business Support function in North Devon, and may also contribute remotely to our countywide services.
You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.
This is a permanent part time position working 18.75 hours per week.
Main duties of the job
* providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
* general administrative tasks
* use of electronic systems
* preparation of electronic files
* assisting with reporting and compilation of data
* producing letters and reports
* processing of incoming correspondence
* Support to clinical team members
* Diary management
About us
Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
388-7569640-CFHD
Job locations
CFHD, Springfield Court
Fishleigh Road, Roundswell Business Park
Barnstaple
EX31 3UD
Person Specification
Knowledge (Essential)
* Computer Literate
* Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
* Willing to undertake training relevant to the post
Desirable Knowledge
* Good knowledge of a wide range of office procedures
Experience (Essential)
* Clerical, administrative or reception experience (minimum 1 year).
Desirable Experience
* Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.
Qualifications (Essential)
* Good general education e.g. GCSEs or equivalent.
Desirable Qualifications
* NVQ level 3 Business Administration or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
CFHD, Springfield Court
Fishleigh Road, Roundswell Business Park
Barnstaple
EX31 3UD
Employer's website
https://www.torbayandsouthdevon.nhs.uk
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