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Operations assistant

West Bromwich
Lillicoco
Operations assistant
Posted: 1 September
Offer description

Lillicoco City Of Bristol, England, United Kingdom


Operations Assistant

Lillicoco City Of Bristol, England, United Kingdom

This is a rare opportunity to join a fast-growing online jewellery business based in the heart of Bristol. This is a rewarding, hands-on role working closely with our antique jewellery and ensuring smooth operations behind the scenes.

As part of the Operations team, you will play a crucial part in preparing and dispatching jewellery to our clients, handling stock with care, and supporting the movement of pieces through our workshop. This role demands exceptional attention to detail, organisation, and care, as you will be responsible for handling high-value antique jewellery every day.

Permanent, Part Time

Monday to Friday, 8am – 12pm (20 hours per week).

The role is office-based since you will need to regularly handle jewellery in person.

COMPENSATION

ROLE SUMMARY

This is a rare opportunity to join a fast-growing online jewellery business based in the heart of Bristol. This is a rewarding, hands-on role working closely with our antique jewellery and ensuring smooth operations behind the scenes.

As part of the Operations team, you will play a crucial part in preparing and dispatching jewellery to our clients, handling stock with care, and supporting the movement of pieces through our workshop. This role demands exceptional attention to detail, organisation, and care, as you will be responsible for handling high-value antique jewellery every day.

Permanent, Part Time

Monday to Friday, 8am – 12pm (20 hours per week).

The role is office-based since you will need to regularly handle jewellery in person.

COMPENSATION
* £12.60 per hour (equivalent to £13,104 per year for 20 hours per week)
* Discretionary quarterly and annual bonuses
* Annual pay reviews to drive up your earnings in line with performance and development
* BUPA healthcare
* Private pension
THE COMPANY

Lillicoco is an online antique jewellery business based in Clifton, Bristol. Founded in 2016, we have quickly become one of the most reputable sellers of antique and vintage jewellery online.

It is our mission to make Lillicoco the largest and most trusted online antique jewellery store in the world.

We are currently a team of fourteen, and you would be joining a friendly, focused, and ambitious company with a shared sense of drive and purpose.

Lillicoco has a culture of high performance. We aim to deliver industry-leading levels of professionalism and care for both our jewellery and our clients.

ABOUT YOU
* You are organised, reliable, and detail-oriented, with the ability to handle valuable stock carefully.
* You take pride in doing things thoroughly and efficiently, and enjoy working in a fast-paced environment.
* You are proactive and enjoy taking responsibility for your tasks.
* You have excellent time management skills and stay calm under pressure.
* You are a strong communicator, able to collaborate effectively with colleagues and managers.
YOUR RESPONSIBILITIES
* Pick, pack, and dispatch online orders to customers worldwide with care and precision.
* Clean and prepare newly acquired jewellery for sale, ensuring it is presented to the highest standards.
* Check the condition of jewellery and note any details relevant for sale.
* Manage the sending of stock to our workshop, including preparing pieces for repair or resizing.
* Check stock back in once it returns from the workshop, ensuring all items are accounted for and work has been completed correctly.
* Maintain accurate records of stock movements and updates in our systems.
* Support the wider operations team with ad hoc duties as required.
EXPERIENCE
* 1–2 years’ experience in an operations, stock handling, or fulfilment role (ecommerce or retail preferred).
* Experience handling high-value or fragile products is desirable.
* Jewellery industry experience is a bonus but not required; full training will be provided.
QUALIFICATIONS
* A-levels or equivalent required.
* Further education or professional qualifications are a bonus but not essential.
FURTHER INFORMATION

Lillicoco has been trading since 2016 and has closed several successful equity and debt funding rounds. We will be continuing to take on more investment to drive growth in 2025 and beyond.

At Lillicoco, all staff benefit from private healthcare provided by Bupa. Flexible hours are available and you can earn quarterly and annual bonuses based on your own performance, and the performance of the company.

HOW TO APPLY

If you feel that you would be a perfect fit for the role and are excited about embarking on a new challenge, then please apply today through LinkedIn by uploading your CV and cover letter.

For details on how we will use and protect your personal information, please view our recruitment privacy policy using the URL below:

https://www.lillicoco.com/pages/recruitment-privacy-policy


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Retail

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