Job Title: Part-Time Administrator
Location: Central London (Holborn)
About Our Client
Our client is a specialist residential asset management company, managing a mixture of luxury, private, and social housing properties. Established in 2020, the London office has rapidly expanded, acquiring a substantial portfolio of properties. The company employs in-house teams in lettings, property management, and back-office support services. As a young, dynamic, and thriving business, they continue to seek new opportunities for development and growth. The office is based in Central London with excellent transport links.
The Team
The Social Housing team is led by the Director of Social Housing and consists of five additional members covering services such as housing management, property management, credit control, and maintenance. The team ensures the successful letting, management, and maintenance of social housing and housing of multiple occupation (HMO) properties through local councils, third parties, and direct tenants.
The Role
Reporting to the Director of Social Housing, the Part-Time Administrator will provide essential administrative support to the team, ensuring the smooth running of the department. The ideal candidate will possess strong administrative, organisational, and customer service skills.
Key Responsibilities:
* Answering telephone calls, handling queries, and directing them to the relevant team member.
* Scanning and filing documents, maintaining an organised filing system.
* Creating and maintaining spreadsheets for queries, tenant correspondence, maintenance scheduling, and occupancy reports.
* Managing data, including compliance and occupancy records, and tracking receipts of materials.
* Raising purchase orders and ensuring invoices are processed in a timely manner.
* Taking minutes in meetings and tracking action points.
This is a part-time role, equivalent to 22.5 hours per week, requiring office presence three days per week. The office is based in Holborn, Central London.
About You
Our client is looking for a highly organised individual with a strong work ethic who enjoys administrative tasks and is willing to take initiative. This is an exciting opportunity to join a growing team passionate about social housing and improving the quality of homes.
Essential Skills & Competencies:
* High attention to detail.
* Excellent communication and interpersonal skills.
* IT literate with proficiency in Microsoft Word, Excel, and other Office applications.
* Strong time management skills with the ability to prioritise workload effectively.
* Ability to work in a team, take direction, and collaborate effectively.
* Self-motivated and able to work on own initiative.
* Strong organisational skills and ability to multitask in a fast-paced environment.
* Adaptability to a dynamic and high-pressure workplace.
Experience:
* Taking minutes and tracking action points.
* Meeting tight deadlines.
* Entry-level candidates will be considered.
Desirable:
* Customer service experience, including dealing with the public and maintaining professionalism in high-pressure situations.
* Proficiency in Microsoft PowerPoint.
* Willingness to learn new systems and processes.
Benefits:
* Competitive salary.
* 25 days of holiday plus UK Bank/Public holidays (pro-rata).
* Discretionary bonus.
* Company pension (salary sacrifice).
* Private medical insurance (Vitality).
* Enhanced maternity pay (subject to eligibility).
* One professional membership paid per annum.
* Hybrid working model (3 days in the office, 2 from home).
* Dog-friendly office (one day per week, subject to company policy).
If you are an organised and proactive individual looking for a part-time administrative role in a thriving company, please submit your CV!