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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Job Function: R&D Operations
Job Sub Function: Clinical Trial Project Management
Job Category: People Leader
All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom
Job Description
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
We are searching for the best talent for Director Business Operations to be based out of High Wycombe, United Kingdom. This is a hybrid position and requires you to be onsite 3 days a week.
Purpose
The Director, Business Operations sits within the DU and is accountable for establishing and continuously optimizing business operations strategy to enable the DU to deliver the portfolio, as measured by time, cost, and quality.
The Director, Business Operations reports to the Delivery Operations Leader and leads Business Operations for the entire DU. The role includes leadership, growth, and development responsibilities for team members.
The Director, Business Operations also directly supports the Head of Post - Approval Delivery Unit and the DU Senior Leadership Team (SLT), serving as a strategic partner to ensure delivery of the portfolio, proactive risk management, and strong governance.
* Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy
* Communication Strategy within the DU, including supporting broader Global Development Communications by providing DU specific content
* Governance and management of DU functional budget and portfolio-delivery risks, using insights and proactive analysis to mitigate and manage risks early
* Translation of global talent strategy into DU-level talent planning and enablement.
* Establishment of a governance framework for functional onboarding, training, and communications in the DU
* ROI-based, insights-driven process improvements
You Will Be Responsible For
* Risk and Portfolio Management: Identify, assess, and proactively mitigate portfolio-level and operational risks.
* Business Operations Strategy: Manage and coordinate business operations strategy and initiatives to drive operational excellence across key functional domains.
* Reporting and Analysis: Establish and lead DU business reviews, risk forums, and performance discussions.
* Functional Budget and Resource Management: Oversee DU-level planning and tracking of functional budgets, in close partnership with the Resource Management Director.
* Communication Strategy and Execution: Ensure consistent and timely communication within the DU.
* Operational Excellence: Provide guidance and tools to support continuous improvement initiatives.
* Stakeholder Engagement: Establish key customer and stakeholder interfaces across the DU and align operational strategy to evolving needs.
* Team Management: Supervise and support team members within the business operations function.
* Process Improvement: Define and implement DU-wide process optimization strategies.
* Performance Management: Define and monitor key performance indicators (KPIs) and management systems to track delivery execution.
* Strategic and Operational Support to Post - Approval Delivery Unit SLT: Provide strategic and operational support to the DU Head and Post - Approval Delivery Unit SLT.
* Problem Solving: Take ownership of initiatives and ad hoc projects that enable smooth and agile DU operations.
Qualifications / Requirements
* Bachelor's degree or equivalent required, preferably in Life Sciences.
* Minimum of 15 years of clinical research experience acquired in pharmaceutical industry, CRO or investigational site.
* Minimum of 3 years of people management experience.
* Excellent communication and leadership skills.
* Ability to manage complexity under pressure.
* Proven track record of project management.
* Strong in strategy development, project execution, stakeholder management, training and excellent interpersonal skills.
* Strong decision-making and financial management skills.
* Flexibility to work in a rapidly changing environment with the appropriate sense of urgency.
* Experience in transforming organizations in response to business needs.
* Effective issue resolution and ability to generate and implement contingency plans for both productivity and quality issues when required.
* Excellent knowledge of drug development, clinical research operations and regulatory requirements including ICH-GCP, HCC and applicable regulations.
* Ability to synthesize and evaluate data generated from various reports and sources.
* Demonstrated skills in effective communication with various internal and external stakeholders.
Other
* Operates with limited supervision.
* Proficiency in English.
* Computer literate.
* Strong interpersonal and negotiating skills.
* Excellent organizational skills and ability to collaborate and handle multiple priorities within a matrix environment.
* Perform activities in a timely and accurate manner.
* Can travel internationally up to 10%-20% of the time.
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