We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals.
Human needs, illuminated by data, so brands show up when and where they can be truly valuable.
We call this People Powered Health.
We are a generous, idealistic, and uniquely qualified team across data, strategy, science, creative, UX, media and client service. We work with health brands to deliver business impact through brilliant brand experiences, from brand campaigns to digital products and services. We use digital and emerging technologies to help brands build deeper connections with their audiences, connect ecosystems and disrupt traditional marketing.
As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more at digitashealthldn.com.
Overview
As an Associate Director, it’ll be your job to lead the client relationship on your brands and strategically & creatively influence your clients to achieve their brand objectives. The role will seek peer and SME (subject matter expert) input to ensure the client is at the centre of our solutions, but retains overall responsibility and accountability for our outputs. You’ll bring proven marketing experience to the team and will understand how digital channels and platforms are influencing the behaviours of health consumers and professionals and creating new opportunities for our client organisations. You will be passionate about making work that has value and purpose for its audiences. And passionate about building relationships and trust that open up these opportunities.
In this role, you’ll be expected to manage and mentor your team day-to-day and develop, review and inspire your direct reports. And from a delivery perspective, you’ll also work hand in hand with the project management team ensuring delivery and resource casting is fit for the client and project.
In this role we’ll expect you to take ownership of the revenue and forecast for your clients and contribute to the organic growth of new business development opportunities wherever possible.
Who you are
•You’ll have strong experience at a senior client management level within the healthcare industry, as well as creative agency experience
•You’ll be a natural communicator and collaborator; building great relationships is part of who you are
•You’ll have a natural desire & instinct to sniff out and pursue new opportunities
•You have a passion for transformative work that has an impact on the world, and will build teams and partnerships that make it happen
•You’ll have plenty of experience of line management and developing/mentoring your direct reports
•You’ll have an ability to inspire and motivate your team to keep them engaged and eager to work for and with you
•You’ll have deep expertise in digital strategy and creativity, and will understand how digital transforms traditional brand-building, customer engagement and marketing communications
•You’ll have pitch and RFI experience and will be able to confidently and enthusiastically represent our business to new clients
•You’ll be a strategic thinker at all times and have experience of growing the accounts you work on
•You’ll be able to work on a range of accounts and projects at the same time, taking senior client relationships in your stride
Additional Information
Digitas Health has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;
* WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
* “YOU” DAYS – flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice.
* HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
* FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
* FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
* GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week.
📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
At Brand Name, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.