SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker
A Fantastic Opportunity: STAKEHOLDER ENGAGEMENT MANAGER
We’re looking for a dynamic and strategic Stakeholder Engagement Manager to drive the delivery of our Stakeholder Engagement strategy. Working within a team, in this role, you’ll be responsible for identifying and managing key stakeholder relationships, facilitating meaningful engagement across the organisation and with external partners. You’ll coordinate reporting and external assurance processes, ensuring engagement activities are impactful and help shape business decisions. This is a fantastic opportunity to influence change, manage reputational risk, and support collaborative initiatives that align with our business planning and advisory frameworks.
Strategy & Reporting
Manage and implement SP Electricity North West’s stakeholder engagement strategies, including coordination of internal engagement activities and contribution to annual reporting and measurement.
Support the development and delivery of the ED3 stakeholder engagement programme and business plan activities.
Deputise for the Stakeholder Engagement and Responsible Business Manager as required.
External Engagement & Events
Lead, develop, and manage external stakeholder relationships, meetings, and special events, including strategic liaison with the Executive Leadership Team (ELT), panels, partners, and internal colleagues.
Proactively identify and coordinate opportunities for SP ENWL’s participation in external events to maximise visibility and value.
Represent SP Electricity North West at stakeholder engagement and information-sharing events.
Stakeholder Relationship Management
Identify, develop, and maintain strategic regional stakeholder relationships, working collaboratively with business leaders and colleagues to maximise engagement opportunities.
Maintain and regularly update the external stakeholder database, including stakeholder mapping and identification of new contacts.
Manage stakeholder contact through the implementation and use of the stakeholder contact management system (Tractivity).
Consultation & Support
Support business units in effectively consulting and engaging stakeholders on relevant projects.
Coordinate and develop engagement materials, briefings, and new opportunities to enhance stakeholder involvement.
Satisfaction & Insights
Oversee stakeholder satisfaction research, including the Stakeholder Satisfaction Survey process, and collaborate with the Research and Insights Manager to develop and implement action plans.
Manage and record stakeholder satisfaction outcomes to inform continuous improvement.
Communications
Collaborate with the Stakeholder Communications Engagement Officer and the wider communications team to ensure consistent and effective internal and external communication of stakeholder activities.
Wider support: Support the wider communication team when needed on colleague engagement events, incident response and ad hoc activities. Occasionally having to work early, late or weekends if required. Work closely with the wider Communications Team to ensure consistent messaging and to maximise opportunities
The successful candidate must, at the start of employment have permission to work in the UK without sponsorship.
For this role we are able to consider flexible working and part time options (pro-rata). The role also benefits from the opportunity for agile working with agreed office days. Some travel across the North West will be expected.
What we’re looking for
We welcome applications from individuals with diverse backgrounds and experiences who meet the following criteria:
* Educated to degree level, or equivalent experience
* Experience in stakeholder engagement in corporate, regulatory or government environment and developing and maintaining stakeholder networks
* Understanding of stakeholder reporting and consultation principles, tools, experience and knowledge of assurance processes including AA1000 AccountAbility Principles Standard (AA1000APS)
* Highly developed interpersonal, influencing and relationship management skills, verbal and written communication skills
* Understanding of reputation and issues management in a corporate reputation context
* Outcome focussed approach, with ability to quantify results to show return on investment
* High level project management skills
* Ability to manage external agencies to time and budget to support communications team objectives
What we’re offering
We value your expertise. In return, you’ll receive:
* An annual bonus scheme
* 25 days annual leave increasing with length of service
* Car allowance or Company Vehicle
* Private Healthcare
* An employee rewards portal offering discounts on several well-known brands
* A market-leading contributory pension scheme
* Employee assistance programme
* Opportunity for professional development through our L&D function.
Our Commitment to Inclusion
We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.
If you need any adjustments or support during the application process, please contact our Recruitment Team at careers@enwl.co.uk or call 0845 366 0092 (option 2).
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS), and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable