About The Role
An excellent opportunity has arisen for an experienced Service Manager to join Sytner Harold Wood.
As the Sytner Service Operations Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians, and support staff within the service department and deliver a full Aftersales service to our customers, whilst maximizing profitability and the sales of parts, labour hours, MOT, lubricants, tyres, and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which may include weekends to ensure we provide our customers with the highest levels of service.
About You
Previous experience in a similar role within the motor industry is essential, as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressure environment and possess excellent leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mindset, whilst ensuring that the customer always comes first.
Why Sytner?
Sytner Group offers an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary/community work
At Sytner, our values and behaviors are important to us. We foster a working environment where we value and respect each individual's contributions, supporting colleagues to thrive and achieve their potential.
We are committed to creating an equitable environment and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
As part of our commitment to Diversity and Inclusion, you have the right to request adjustments to the interview and recruitment process.
For more information on reasonable adjustments and the recruitment process, please click here.
Unsure? Read on...
We represent over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships.
We pride ourselves on developing talent and building careers. Our colleagues recently scored Sytner Group an outstanding 89% on our engagement survey.
* Apply Now
Location
Sytner Harold Wood
A12 Colchester Road, Harold Wood, Romford, Essex, United Kingdom, RM3 0GX
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