Mid and South Essex NHS Foundation Trust
Junior Service Manager – Surgery
The closing date is 29 May 2026
We have an exciting opportunity in the Surgery Division based at the Broomfield site.
If successful, you will provide operational support to senior managers, focusing on the day‑to‑day management of services, including staff management, resource allocation, and service improvement initiatives.
You will work to ensure efficient and effective service delivery, managing administrative processes and contributing to the achievement of performance targets.
Main duties of the job
* Ensure that the directorate's elective capacity is fully utilised.
* Ensure that clear booking processes are in place and are adhered to at all times.
* Minimise hospital cancellations of patients' appointments and/or treatment through good planning.
* Support the Assistant Service Manager in ensuring that all the directorate's key performance indicators and local and national targets are achieved.
* Support the development and implementation of plans to address areas of concerning performance, including leading on specific actions and areas.
* Participate in Surgical Beds Flow Management.
* Act as a point of escalation during the day for problems arising, resolving issues or escalating to a senior manager.
* Ensure that the office area is tidy and presents a welcoming and professional image of the department to other staff and visitors.
* Lead on specific service improvements and developments across the service.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well‑being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person Specification
Qualifications
* GCSE English or equivalent
* Attendance at leadership course or leadership/management qualification
Experience
* Experience working in a healthcare environment, particularly liaising with patients
* Experience of working in a busy office environment
* Knowledge of the patient administration system
* Experience of managing staff
* Knowledge of 18-week and cancer waiting time rules and guidelines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£32,073 per year (Pro Rata for Part Time)
#J-18808-Ljbffr