As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.
How to apply
* Reference: 509296
* Work Type: Full time
* Locations: Rhondda Cynon Taff
* Area: Customer & Community (Support)
* Categories: Support: All Support roles, Support: Homelessness / Risk of homelessness
* Applications Closing Date: 4 Nov 2025
* Salary: £24,531.00 + £62.64 for each sleep-in
Our Supported Accommodation service in the Rhondda area has an opportunity for a Scheme Support Officer to join their well-established team on a full-time (37 hrs), permanent basis.
Overview
The successful candidate will need to have a drivers licence and access to a car with appropriate business cover.
Where does the role fit it?
Caersalem House is a supported accommodation service that provides a housing solution for homeless people with varying support needs. Here at Caersalem, we work with the people we support to plan goals which will enable them to live independently in their own tenancy. It is also a chance for people who were homeless to engage with the right specialist services which will attend to any other support needs.
What is great about the role?
This is an interactive role where you will be delivering workshops and activities that allow the people we support to grow and develop their skills and confidence. You’ll be surrounded by a committed and dedicated team who are supportive and make this an enjoyable place to work.
Day to Day Duties:
As a Scheme Support Officer, you will collaborate with the Project Workers to support individuals in achieving their goals. Additionally, you will be required to perform sleep-in shifts at the scheme, where you will be provided with a private area that includes a bedroom, bathroom, and kitchen facilities.
Your day will consist of:
* Engaging and interacting with the people we support
* Delivering workshops relating to tenancy management and health and wellbeing
* Organising and participating in day tripsand internal/external activities
* Maintenance checks such as health & safety, fire safety
* Cleaning as required
* Addressing any additional needs, the people we support might have
Our motivation is to ensure we equip the people we support with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and offending behaviour.
You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
* Competitive salary of £24,531.00 + £62.64 sleep-in allowance
* Full-time, permanent
* Work Pattern: The scheme is covered 24 hours, 7 days a week so you would be expected to work on a rota basis which would involve: day shifts, waking nights weekends & sleep ins.
You will receive an additional £62.64 payment for each sleep in.
* Our service is staffed 24/7 therefore shifts include working weekends & bank holidays.
* Enhanced DBS check which we pay for
* 26 days (pro rata) holiday entitlement plus Bank holidays,rising to 27 days after 1 years’ service or cash equivalent of 1 days’ annual leave
* Sick Pay,rising with length of service up to 6 months full pay after 4 years (from 1st November)
* Bespoke learning pathway with the support from an experienced Learning and Development team
* Internal Progression
* Wellbeing and psychological support
* Time for Talk service
* Colleague Discount platform (from 1st November)
* Blue Light Card Eligibility giving discounts at 15,000 brands
* 45p per mile
Interviews are scheduled to take place on Wednesday, 12th November.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, Support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
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