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Call centre / scheduling assistant

Ballymena
Specsavers
Scheduling assistant
Posted: 1 October
Offer description

Overview

Specsavers Ballymena, Northern Ireland, United Kingdom. Call Centre / Scheduling Assistant role at Specsavers.

Do you want to help bring hear and eye care to the homes of those in need? As a Call Centre / Scheduling Assistant you can do just that. Your role will be office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties. You’ll be the one behind the scenes pulling the strings and keeping everything running smoothly, while you grow professionally and personally.

Our business Based just outside of Ballymena in Cullybackey, the role is office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties.

Our team We have a wonderful small team, ready and waiting for you to meet. We are looking for a new team member on a full-time basis.


Responsibilities

* Book and plan clinics
* Speak with customers on the phone
* Assist with queries and general administrative duties
* Support the domiciliary team to effectively care for patients


What’s on offer?

* Salary £25,883 per annum
* Working Hours are 8:30-17:30, Monday to Friday, 40 hrs a week
* Benefits include Specsavers Perks – a portal to discounts and savings
* WeCare – employee support service
* Complimentary subscription to the Headspace app
* Auto-enrolment into the pension scheme with employer contribution
* Additional paid day off on your birthday


What we’re looking for?

* Ideally optical experience (advantageous)
* Previous office experience
* Excellent customer service experience over the telephone

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. Now is the perfect time to apply!


Job details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
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