Job Description
CRM Specialist – Global Design Consultancy
Location: London / Hybrid
Type: Full-time, Permanent
Salary: Competitive + Benefits
We’re working with a leading international design consultancy known for delivering world-class projects across sport, culture, and urban design. They are seeking a CRM Specialist to support the rollout and optimisation of their new Microsoft Dynamics 365 system.
This role sits within the Business Development team and will play a key part in driving user adoption, improving data quality, and enabling more effective client engagement strategies. You’ll be responsible for managing and supporting the CRM system, creating training resources, generating reports via Power BI, and collaborating on wider systems and data projects.
Key Requirements:
* Experience with Microsoft Dynamics 365 and Power BI
* Strong communication and project management skills
* A background in professional services or the AEC (Architecture, Engineering, Construction) industry preferred
* Ability to work independently, support users, and drive process improvements
This is an excellent opportunity to join a highly respected design firm and make a real impact on how they engage cl...